APPROVED:
By Order No. 11 dated 07.11.2024

PUBLIC OFFER AGREEMENT

LIMITED LIABILITY COMPANY "Dignified Housing", EDRPOU code 44503392, location: Kyiv, ul. Luk'yanivska 65/67 (hereinafter referred to as the "Executor"), represented by the director Deryugina Olena Anatoliivna, acting on the basis of the Charter, offers an unlimited number of individuals (hereinafter referred to as the "Customer") to conclude a contract for the provision of services (hereinafter referred to as the "Agreement").
This Agreement is public, in accordance with Art. 633, 641 of the Civil Code of Ukraine, and its terms are the same for all Customers.

1. General Provisions
1.1. This Agreement is concluded by providing the Customer's full and unconditional consent (acceptance) to conclude the Agreement in full, without signing a written copy of the Agreement by the Parties.
1.2. The Agreement has legal force in accordance with Articles 633, 641, 642 of the Civil Code of Ukraine and is equivalent to the Agreement signed by the Parties.
1.3. The Customer confirms the fact of familiarization with and agreement with all the terms of this Agreement in full by acceptance.
1.4. By concluding this Agreement, the Customer automatically agrees to the full and unconditional acceptance of the provisions of this Agreement, prices for services and all annexes that are integral parts of the Agreement.

2. Subject of the Agreement
2.1. Under this Agreement, the Contractor undertakes to provide the Customer or third parties specified by the Customer with services for booking rooms and/or places in rooms, temporary accommodation and temporary residence in accordance with the booking order in the hostel eZhytlo Shchekavytsa (hereinafter referred to as the Hostel).
2.2. The Customer is obliged to accept the services provided and pay their cost within the time and procedure specified in this Agreement.
2.3. The Customer can familiarize himself with a detailed description of the service and its cost in the relevant section of the official website of the Contractor.

3. Procedure for booking, reservation and provision of services by the Contractor
3.1. Ordering (booking) of the Contractor's services is carried out by sending an oral or written order by the Customer to book the Contractor's services, indicating the period of stay, date and time of arrival and departure, number of places and rooms, room category, surname and initials of the Customer or Guests, etc.
3.2. After receiving the order for booking services and agreeing on all details of the stay, the Contractor sends the Customer an invoice for payment by e-mail or messenger indicating the cost of the booked services.
3.3. The Customer, within 3 (three) days from the moment the Contractor provides the invoice for payment for the booked services, must pay the amount of funds indicated in such an invoice in full by non-cash transfer, or using payment cards, or using payment cards through other auxiliary services.
3.4. After crediting the funds to the Contractor's current account, or paying them in cash at the Contractor's cash desk, the latter provides the Customer with a confirmation of the reservation.
3.5. If the Customer or Guest, after confirming the reservation, does not cancel the reservation 3 (three) days before the intended date of arrival, the prepayment for accommodation for the first day of stay is not refundable and is credited as a penalty for the Customer's failure to comply with the terms of this Agreement in accordance with clause 6.2. of the Agreement. If the reservation is canceled less than a day before the date of arrival or if the Guest does not use the accommodation service on the specified day of arrival (no arrival), the prepayment is not refunded to the Guest in full. In such cases, the reservation is canceled.
3.6. Early check-in (before the check-in time) is possible only upon prior agreement with the Contractor.
3.7. Prices for the Contractor's services booked and fully paid by the Customer cannot be changed.
3.8. The extension of the Customer's or Guest's stay beyond the period specified in the booking order, regardless of its reasons (including due to early check-in, later check-out, due to the lack of return tickets), as well as the accommodation of Guests who arrived without prior reservation for early check-in is carried out subject to availability and is paid to the Contractor at the time of such extension or early check-in. The fee for services is determined at the time of check-in. The check-out time from the Hostel is 12:00, the check-in time is 14:00.
3.9. When paying for the Contractor's services using a payment (bank) card, means of payment, an additional fee for processing the payment is charged.
3.10. In cases established by law, a tourist tax is additionally charged in the amounts established by law.

4. Rights and obligations of the parties
4.1. The Customer is obliged to:
4.1.1. Send the Contractor written or oral orders for booking Hostel services in accordance with the terms of this agreement.
4.1.2. Bring to the attention of the Guests the necessary and received from the Contractor information regarding the Hostel services provided by it and the procedure for their provision.
4.1.3. Make timely payment for the booked services within the time limits and in the manner specified in this agreement.
4.1.4. Not demand a refund of the prepayment for the booked rooms in case of untimely (later than 3 (three) days before the date of arrival) cancellation of the order for the booked services and/or in case of non-arrival at the Hostel, and/or an attempt to cancel and/or modify and/or change the order (in the event that this is prohibited by the terms of this agreement).
4.1.5. Pay a fine in the amount of the prepayment for the first day of stay, in case of untimely (later than 3 (three) days before the date of arrival) cancellation of the order of booked services and/or in case of non-arrival at the Hostel, and/or attempt to cancel and/or modify and/or change the order (in case this is prohibited by the terms of this agreement, including by transferring the Customer's and/or Guest's payment card data (name on the card, number, expiration date, CVC, etc.) in any way to the Contractor or any third party for transfer to the Contractor, for any purpose including but not limited to the purpose of blocking and/or debiting and/or collecting funds from such payment card or self-payment of funds through Internet payment services.
4.2. The Customer has the right:
4.2.1. On his own initiative, make payments with the Contractor ahead of schedule.
4.2.2. Refuse services The Contractor shall make a timely cancellation of the reservation 3 (three) days before the date of arrival.
4.3. The Contractor shall:
4.3.1. Provide, by posting on the official Hostel website at the address: https://ezhytlo.com, the necessary and reliable information about the Hostel's services, their types, features and prices, provide the Customer or Guest, at his request, with other related services, as well as inform the Customer or Guest about the Rules of residence at the Hostel eZhytlo Shchekavytsa (Appendix No. 1 to this Agreement).
4.3.2. Accept, process and confirm, subject to the possibility of providing the relevant services, received orders for booking Hostel services within a period of no more than 24 hours from the moment of their receipt.
4.3.3. Be responsible for the quality of the services provided in accordance with the terms of this Agreement and the current legislation of Ukraine.
4.3.4. When providing services The Customer or Guest shall comply with the conditions (requirements) specified in the booking order provided by the Customer.
4.4. The Contractor shall have the right to:
4.4.1. Receive payment for the services provided from the Customer.
4.4.2. Collect fines from the Customer in cases and in the amounts specified in the section of this Agreement.
4.4.3. Refuse to accommodate the Customer or Guest or terminate the contract (evict) in cases of violation of the Rules of Residence, as well as if the Customer or Guest repeatedly violates the internal rules of residence, which leads or may lead to material damage or creates inconvenience for the stay of other visitors.

5. Mutual settlements of the parties
5.1. The cost of services includes accommodation in a room of the selected category or provision of a bed of the selected category, as well as other additional services selected by the Customer.
5.2. Prices for Hostel services offered by the Contractor are determined in the national currency of Ukraine - hryvnias and are subject to payment within the terms specified in the contract, by payment by conversion, or in cash, or using payment cards.

6. Liability of the parties
6.1. In case of violation of their obligations under this contract, the Parties shall be liable in accordance with the current legislation of Ukraine. A violation of an obligation is its non-fulfillment or improper fulfillment, that is, fulfillment in violation of the conditions specified in the content of the fulfillment.
6.2. In case of failure to provide the Hostel with the services booked and paid for in a timely manner by the Customer due to the Customer's fault, he shall pay the Contractor a fine in the amount of the cost of the first day of stay.
6.3. In case of failure to provide the services booked and paid for in a timely manner by the Customer due to the Contractor's fault, at the written request of the Customer, the Contractor shall be obliged to return the amount of the advance payment received.

7. Force Majeure
7.1. The Parties shall not be liable under this Agreement if the inability to fulfill their obligations arose due to force majeure circumstances (force majeure circumstances) that did not exist at the time of acceptance of this Agreement by the Customer and do not depend on the will of the Parties and are beyond their competence, which must be proven by the Party referring to such circumstances. Such circumstances include, in particular, military actions, natural disasters, strikes and other similar circumstances. Confirmation of the occurrence of force majeure circumstances is a document from the Chamber of Commerce and Industry or another competent state body.
7.2. Circumstances that affected the Customer, but relate only to him personally (family circumstances), cannot be considered as force majeure.

8. Personal data and privacy policy
8.1. The Customer and/or the Guest grant the Contractor consent to the implementation of any actions related to the processing of his personal data without restrictions for the purpose of:
∙ the Contractor's activities in accordance with the legislation of Ukraine;
∙ fulfillment of the terms of this Agreement;
∙ implementation and protection of the rights of the Parties under this Agreement;
∙ fulfillment of the Privacy Policy and other powers, functions, and obligations of the Contractor that do not contradict the legislation of Ukraine and this Agreement.
8.2. In this case, the Contractor is authorized to process personal data in the amount of information that was/will be received by the Contractor from the Customer and/or the Guest personally, from his representatives, from third parties, obtained from publicly available sources, to change/supplement the personal data of the Customer and/or the Guest based on information from third parties, to contact third parties to verify them.
8.3. In order to exercise the rights of the parties under this Agreement, the Customer and/or the Guest provide the Contractor with consent to audio recording/recording of telephone conversations of the Customer and/or the Guest with the Contractor or the Contractor's employees, photo/video shooting in the premises and on the territory of the Contractor on magnetic and/or electronic media and consent to the use by the Contractor of the results of recordings/filming, including as evidence or advertising.
8.4. Being aware of the scope and nature of the Contractor's obligations to store bank card data, the Customer and/or the Guest also provides the Contractor with consent to store information about them that became known to the Contractor in the process of fulfilling the terms of the Agreement.
8.5. Also, the Customer and/or Guest grants the Contractor consent at the latter's sole discretion and without restriction to call, send information on the implementation of the Agreement, other information, advertising messages and offers regarding the services of the Contractor, its partners by means of postal items, electronic means of communication, SMS messages, using mobile communications or the Internet, etc. to postal addresses, e-mail addresses, telephone numbers provided by the Customer and/or Guest to the Contractor (specified in any documents) or otherwise known to the Contractor.
8.6. Without obtaining additional written consent and separate notification, the Customer and/or Guest grants the Contractor consent to use photo/video materials in the premises and on the territory of the Contractor, including for advertising, distribute the specified records with the participation of the Customer and/or the Guest, transfer them to third parties, including outside Ukraine, foreign subjects of relations, or provide access to them to third parties
8.7. By providing the Contractor with consent under the above conditions, the Customer and/or the Guest is aware and agrees that the transfer of bank or commercial secrets, other information with limited access and/or the processing of personal data of the Customer and/or the Guest may be carried out, in particular, using various means of communication, the Internet, as well as by third parties, including outside Ukraine and/or foreign subjects of relations related to personal data. The Customer and/or the Guest is aware that the information sent (transferred) in this way may become available to third parties, and releases the Contractor from any liability related to this.

9. Other conditions
9.1. The relations of the Parties not regulated by this Agreement shall be governed by the provisions of the current legislation of Ukraine.
9.2. This Agreement may be amended, terminated or supplemented by agreement of the Parties. The Parties reserve the right to terminate this Agreement early in the manner provided for in the terms of this Agreement.
9.3. The term of this Agreement shall be determined by the Parties until the full fulfillment of the obligations assumed, and in terms of settlement - until the full settlement between the Parties.
9.5. The moment of conclusion of this Agreement shall be the moment of payment of the invoice for the provision of services, which was issued by the Contractor. In this case, payment in whole or in part for the services on this account and crediting the specified funds by the Contractor shall be confirmation by the Customer of the acceptance of the offer and the Customer's acceptance of all essential terms of this Agreement, including but not limited to the terms of cancellation, change and refusal of booked services, the amount of fines and the procedure for accommodation in the Hostel.
9.6. Payment of funds to this account is an acceptance by the Customer of the Contractor's offer to purchase services and pay for them, which is posted on the official website of the Hostel and is a public offer agreement of the Contractor and contains all the essential conditions for the provision of services (Articles 633, 641 and Chapter 63 of the Civil Code of Ukraine).
LLC "Decent Housing"
01021, Kyiv, Luk'yanivska Str. 65/67
email: ezhytlo2@gmail.com
UA 75 305299 0000026009026229676
In JSC CB "Privatbank"
MFO 305299
EDRPOU code 44503392
Payer of income tax on general grounds