Introduction
The privacy of our website visitors is extremely important to us and we are committed to protecting it. This Privacy Policy describes how we process personal information.
By agreeing to our use of cookies in accordance with the terms of this policy when you first visit our website, you consent to our use of cookies each time you visit our website.
Collection of Personal Information
The following types of personal information may be collected, stored and used:
information about your computer, including your IP address, geographical location, browser type and version, and operating system;
information about your visits to and use of this website, including referring links, length of visit, page views, and navigation paths;
information such as your email address that you provide when registering on our website;
information you enter when you create a profile on our website, such as your name, profile photos, gender, birthday, marital status, interests and hobbies, education and employment details;
information such as your name and email address that you enter to set up a subscription to our emails and/or newsletters;
information you enter when using the services on our website;
information generated when using our website, including when, how often and under what conditions you use it;
information relating to anything you purchase, services you use or transactions you make through our website, including your name, address, telephone number, email address and credit card details; information you post on our website with the intention of publishing it online, which includes your username, profile photos and the content of your messages;
information contained in any communications you send to us by email or through our website, including content and metadata; any other personal information you send to us.
Before disclosing another person’s personal information to us, you must obtain that person’s consent to both the disclosure and processing of that personal information in accordance with this Policy.
Use of Personal Information
Personal information provided to us through our site will be used for the purposes set out in this policy or on the relevant pages of the site. We may use your personal information for the following purposes:
Administering our site and business.
Personalizing our site for you.
Providing you with the ability to use the services available on our site.
Shipping you products purchased through our site.
Providing you with services purchased through our site.
Sending you statements, invoices and payment reminders, and collecting payments from you.
Sending you non-marketing commercial communications.
To send you email notifications that you have specifically requested.
To send you newsletters by email if you have given your consent (you can opt out at any time).
To send you marketing communications relating to our business or the business of carefully selected third parties that we think may be of interest to you, by post or, if you have specifically agreed to this, by email or similar technology (you can tell us at any time if you no longer require marketing communications).
To provide statistical information about our users to third parties (however, these third parties will not be able to identify any individual user from this information).
To deal with enquiries and complaints that you or about you have made regarding our site.
To ensure the security of our site and to prevent fraud.
To check compliance with the terms and conditions governing the use of our site (including monitoring private messages sent through our site by the private messaging service).
Other purposes.
If you provide personal information for publication on our site, we will publish and otherwise use that information in accordance with the license you grant us. Privacy settings can be used to limit the publication of your information on our site and can be adjusted using the privacy controls on the site. We will not, without your express consent, provide your personal information to any third party for their or any other third party's direct marketing.
- Disclosure of Personal Information
- We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as necessary for the purposes set out in this Policy. We may disclose your personal information to any member of our group of companies (including our subsidiaries, our ultimate holding company and all of its subsidiaries) to the extent reasonably necessary for the purposes set out in this Policy. We may disclose your personal information:
- To the extent required by law.
- In connection with any current or contemplated legal proceedings.
- To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).
- To the purchaser (or prospective purchaser) of any business or asset that we are selling (or intend to sell).
- To any person who, in our opinion, may apply to a court or other competent authority for the disclosure of such personal information, if, in our opinion, such court or authority can reasonably be expected to decide on the issue of the disclosure of such personal information.
- Except as provided in this Policy, we will not provide your personal information to third parties.
- International Data Transfers
- The information we collect may be stored, processed and transferred between any of the countries in which we operate so that we can use the information in accordance with this Policy.
- The information we collect may be transferred to the following countries that do not have data protection laws similar to those of the European Economic Area: the United States of America, Russia, Japan, China and India.
- The personal information that you publish on our website or provide for publication on our website may be available on the internet around the world. We cannot prevent the use or misuse of such information by others.
- You expressly consent to the transfer of personal information as described in this section.
- Retention of Personal Information
- This section sets out our data retention policies and procedures, which are designed to help us comply with our legal obligations regarding the retention and disposal of personal information.
- Personal information that we process for any purpose or purposes shall not be retained for longer than is necessary for that purpose or purposes.
- Without prejudice to section 2 above, we will generally delete personal data one year after the last date on which it was last used.
- Notwithstanding the other provisions of this section, we retain documents (including electronic documents) containing personal data:
- to the extent required by law;
- if we believe that the documents may be relevant to any current or future legal proceedings;
- for the purpose of establishing, exercising or defending our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).
- Security of your personal information
- We will take reasonable technical and organizational security measures to prevent the loss, misuse or alteration of your personal information.
- We will store all personal information you provide on our password-protected (password and firewall protected) servers.
- All electronic financial transactions made through our website will be protected by encryption technology.
- You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data transmitted over the Internet.
- You are responsible for maintaining the confidentiality of the password you use to access our site; we will not ask you for your password (except when accessing our website).
- Changes
- We may update this policy from time to time by posting a new version on our website. You should check this page periodically to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
- Your rights
- You may instruct us to provide you with any personal information we hold about you; the provision of such information will be subject to the following conditions:
- payment of an administrative fee of 2000 UAH;
- providing appropriate evidence of your identity (we usually accept a notarized photocopy of your passport plus an original utility bill with your current address}).
- We may retain the personal information you request to the extent permitted by law.
- You may instruct us at any time not to process your personal information for marketing purposes.
- In practice, you usually either expressly agree that we use your personal information for marketing purposes, or we provide you with an opportunity to opt out of having your personal information used for marketing purposes.
- Third-party sites
- Our site contains hyperlinks to and information about third-party sites. We do not control and are not responsible for the privacy policies and practices of third parties.
- Updating information
- Please let us know if you need to correct or update the personal information we hold about you.
- Cookies
- Our site uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that a web server sends to a web browser and is stored by the browser. The identifier is then returned to the server each time the browser requests a page from the server. Cookies can be either “persistent” or “session”: persistent cookies are stored by the web browser and remain valid for a specified period of time unless the user deletes them before their expiration date; Session cookies, on the other hand, expire at the end of a user's session when the web browser is closed. Cookies do not usually contain any information that identifies the user, but personal information we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website.
- Below are the names of the cookies we use on our website and the purposes for which they are used:
- we use Google Analytics and Adwords on our website to recognize a computer when a user visits the site / track users as they move around the site / enable the use of a shopping cart on the site / improve the usability of the site / analyze site usage / administer the site / prevent fraud and increase site security / personalize the site for each user / target advertising that may be of particular interest to specific users / describe the purposes) };
- Most browsers allow you to refuse to accept cookies, for example:
- In Internet Explorer (version 10), you can block cookies by using the cookie override settings by clicking “Tools”, “Browser Properties”, “Privacy”, and then “;
- In Firefox (version 24), you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use my own history settings” from the drop-down menu, and unchecking “Accept cookies from sites”;
- In Chrome (version 29), you can block all cookies by clicking the “Settings and controls” menu, clicking “Settings”, “Show advanced settings”, and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
- Blocking all cookies will negatively affect the usability of many sites. If you block cookies, you you may not be able to use all of our website's features.
- You can delete cookies that are already stored on your computer, for example:
- In Internet Explorer (version 10), you must manually delete cookies (see http://support.microsoft.com/kb/278835 for instructions);
- In Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options”, and “Privacy”, then selecting “Use my settings for history”, pressing <TA, and then “Delete all cookies”.
- In Chrome (version 29), you can delete all cookies by clicking on the “Settings and control” menu, clicking on “Settings”, “Show advanced settings”, and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking on “Clear browsing data”.
- Blocking cookies will negatively affect the usability of many websites.